Prevention is better than cure, which is why we recommend taking a proactive approach to managing your CQC rating and report with a mock inspection.
A CQC mock inspection entails a qualified Mock Inspector undertaking an independent audit of all areas of your business to determine your levels of compliance in line with the CQC's 5 key questions. It essentially mirrors the real inspection.
After a CQC mock inspection, you will get a full report along with ‘Verbal Feedback’ on the day.
Fees depend on many factors, such as the size of the nursing home, the current CQC rating, and the specific things you want us to look at. Existing nursing homes that are ‘in need of improvement’ or ‘inadequate’ require an in-depth review. We can provide a price upon request.
At the end of the day, we want to give feedback to people who trust us. We encourage managers and leaders to participate on the day of our review. Leaders can go about their daily work, but we need to ask some questions every now and then.
We will not interfere with your delivery in any way. All employees can continue their daily work. We can meet them when they are busy. Residents' needs are always considered as most important above all else.
Your service should provide care that protects individuals from harm and abuse.
Care and support should deliver good outcomes, enhance quality of life, and be based on the best available evidence.
Staff Training: Is all staff training up to date, covering mandatory and specialist topics?
Care Plans: Are care plans comprehensive, personalised, and regularly reviewed with input from service users and their families?
Best Practice: Are the latest guidelines and evidence-based practices being followed in all areas of care?
Nutrition and Hydration: Are service users’ nutritional and hydration needs being met, with tailored meal plans where necessary?
Health Monitoring: Is there a system in place for tracking and improving health outcomes for service users?
Services should be delivered with compassion, respect, and dignity.
The leadership of your service should ensure high-quality care and a culture of continuous improvement.
Leadership and Management: Are there strong, clear leadership structures in place, with defined roles and responsibilities?
Vision and Values: Are the organisation’s values communicated clearly and embedded throughout the service?
Regulatory Compliance: Is all necessary CQC documentation up to date, and are you fully compliant with regulations?
Continuous Improvement: Is there a system for monitoring performance, identifying areas for improvement, and making necessary changes?
Staff Wellbeing: Are staff supported with regular supervision, development opportunities, and policies that promote their wellbeing?
To ensure a smooth inspection, ensure the following documents are ready and easily accessible:
With the potential financial, health and safety, reputational and legal costs associated with dealing with a poor CQC report, the case for investing in a mock inspection is clear.
A full inspection of your care home can help identify and resolve problems before the next inspection so you can maintain a "Good", "Excellent" or "#Outstanding" rating.
Even if your manager already conducts regular reviews, it's important to make sure these reviews are more than just a simple exercise. Missing important issues during an inspection can lead to a lower CQC rating, hampering your ability to attract clients.
If you're not sure what to look for, the fresh perspective of experienced consultants, often ex CQC inspectors themselves can help solve challenges. Our partners inspectors act as your partner and provide nursing care analytics, including all aspects of nursing care management. They also provide specific recommendations for proper development.
Whether you're looking to make a complete change to improve your service or simply want to achieve the required CQC standards, we're here to help.
Affordable solution to ensure CQC compliance for your care business. Low, pay monthly cost makes it affordable for all care businesses.
If you can’t find the answer you’re looking for please get in touch, we would be happy to help with your enquiry.
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