My experience, as a business owner, is that each time I renew insurance I do not know what I am buying. This leaves me with a feeling of vulnerability as to whether my business has adequate coverage or what that coverage is. I think this is a big difference with QCG in that they follow-up by telephone, repeatedly if needed, and spend time explaining what is covered, what is not covered and how the policies work. This approach makes me feel reassured that someone is in my camp speaking plain English about my policies so I can better safeguard my business.
Home Instead - North Oxfordshire