When Disaster Strikes, Lorega Has Your Back — At No Extra Cost

When serious damage hits your property, whether it’s a flood, fire, or storm, the priority is getting your care business back on its feet as quickly and smoothly as possible. But navigating the claims process can be time-consuming, complicated, and frustrating. That’s where Lorega comes in.

At Quality Care Group, the majority of our customers already benefit from Lorega’s expert loss assessor support as part of their care home insurance package, at no extra cost.

What is Lorega?

Lorega are independent, professional loss adjusters who support you when you need to make a material damage claim over £5,000 (excluding subsidence). With over 40 years of experience, Lorega’s chartered experts are on hand to:

✅ Help you prepare, negotiate and settle your claim

✅ Provide loss mitigation advice and identify damage quickly

✅ Attend your premises as soon as possible

✅ Work solely on behalf of you, the policyholder – never the insurer

✅ Take the pressure off you, so you can concentrate on running your business

Their service is designed to make the claims process faster, less stressful, and more effective, ensuring you receive the best possible settlement with minimal disruption to your operations.

Why should I call QCG first?

In the event of a major incident, it’s not uncommon for other loss adjusters to approach care providers and offer their services, usually in return for a fee based on the total value of your claim.

However, with Lorega already included in your QCG policy, you may already have access to the support you need without any additional cost.

That’s why we always recommend contacting our claims team first. We’ll confirm your cover and, if applicable, arrange for Lorega to be appointed straight away.

Need to report a claim or want to check your cover?

📞 Speak to the QCG claims team today on 01273 424904, we’re here to help.

Find out more about our in house claims team here or to log a claim, click here.