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The Digital Switchover: Are You Ready for the Change?

Francesca Jeffrey

30/1/2025

Business Efficiency

The Digital Switchover is happening across the UK, with the transition from the analogue telephone network (landline telephones) to a digital network (internet-based telephony) set to complete by the end of January 2027. This nationwide change involves all network providers and is already underway on a regional basis.

What Does This Mean for You?

Switching to a digital network will bring numerous benefits, including enhanced reliability and modernised features. However, it’s essential to act early to avoid potential disruptions and compatibility issues. By transitioning ahead of the deadline, you can:

  • Ensure uninterrupted service for your home or business.
  • Address compatibility issues with older devices.
  • Avoid last-minute rushes, delays, and potentially higher costs due to urgent installations or equipment shortages.
Why Switch Early?

With the deadline approaching, there’s likely to be increased demand for support, equipment, and installations. Waiting until the last moment could mean:

  • Service disruptions.
  • Delays in receiving necessary equipment and support.
  • Higher costs due to the urgency and potential scarcity of compatible devices.

By being proactive this year, you can ensure a smooth transition without the added stress.

Businesses and Critical Services: Take Note

If you’re one of the 62.1% of business owners still using a landline in 2025, it’s time to evaluate your systems. Many critical services and devices connected to the Public Switched Telephone Network (PSTN) may stop functioning if not upgraded. These include:

  • Telecare services for vulnerable individuals.
  • Alarms and CCTV systems.
  • Some half-hourly electricity meter devices.
  • Other essential systems relying on analogue connections.

Failure to upgrade in time could pose significant risks, especially for those relying on these services for safety and daily operations.

Take Advantage of Our Free Digital Health Check

To help you navigate this transition, we’re offering a FREE digital health check! Our team will assess your current systems, identify potential issues, and guide you through the steps needed to ensure compatibility with the digital network.

Don’t wait until it’s too late, book your free digital health check today and secure peace of mind for the future. To book your digital health with the Business Efficiency Team click here, or call us on 01273 424904.

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