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Mock Inspections – What you need to know

Emily Whiting

12/12/2024

Risk Control

Regulatory inspections are typically either unannounced or with short notice, and our dedicated and long-term partners are here to ensure you feel well-prepared for these moments.

With highly experienced consultants, located across England, Scotland, and Wales, they are dedicated to helping you identify and address issues proactively, guiding you through the process of getting back on track and providing support to deliver a best-in class service.

This comprehensive set-cost service is typically conducted onsite. However, if you prefer, we can also arrange remote visits. When using specific our specific partners you can choose a frequency that works for you. They can support you with ad hoc, quarterly or a recurring series of visits*.

“We have been using Care 4 Quality for six years, ever since we took over our first care home. Their mock inspections and feedback is invaluable for our managers to see what they need to focus on but, as a Provider, the Care 4 Quality visits are invaluable for our governance to ensure that our homes are always compliant and give us that oversight.” ACI Care

Tailored to your exact requirements

Our partners can tailor your mock inspections to suit your specific requirements, whether you prefer a targeted approach addressing issues you’ve already pinpointed or a thorough review highlighting both your strengths and areas where improvement may be needed.

During an onsite inspection they’ll review your services’ documentation and processes including a sample of care plans, risk assessments, staff files, governance audits, health and safety, medications, environment, and where applicable, speak with staff, service users and visitors.

Comprehensive report and action plan

Focused on addressing the key questions and regulatory frameworks their comprehensive reporting ensures all aspects of your services are operating compliantly.

Where they identify areas in need of improvement, the action plan we provide can be used as an ongoing service improvement plan.

Highly experienced consultants based nationwide

Our partners panel of qualified consultants based across the UK ensures we’re well-equipped to assess providers based on the frameworks set out by the Care Quality Commission, Care Inspectorate Wales and Care Inspectorate (Scotland).

Adult Social Care Inspections - What’s included?

One, two-day onsite audit conducted by a dedicated consultant

Review of the services’ documentation and activities including:

  • A sample of care plans
  • Risk assessments
  • Staff files
  • Governance audits
  • Health and safety
  • Medications
  • Environment & activities (generally only residential services)
  • Speaking with staff, service users and visitors (where applicable)
  • Comprehensive audit report
  • Tailored action plan
Healthcare Inspections - What’s included?

Two-day onsite audit conducted by a dedicated consultant Assessment of the services’ compliance documentation including:

  • Risk assessments
  • Staff files
  • Governance audits and meetings
  • Medication and prescribing activity
  • Health and safety
  • Patient outcome audits and interviews
  • Observations of staff and patients (if appropriate)
  • Comprehensive audit report
  • Tailored action plan

For more information on how our partners can help, contact our Risk Management Team on 01273 424904 today.

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