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Challenges Care Providers Face in 2025 and How We Can Help

Dom Taylor

15/1/2025

Business Efficiency

As we move into 2025, care providers across the UK are facing a range of unprecedented challenges. While the demand for high-quality care continues to grow, we know that you, as providers are dealing with staffing shortages, complex regulatory requirements, and increasing financial pressures.

At Quality Care Group, we recognise the immense strain on your businesses and are committed to supporting you through these difficult times. Beyond our expert knowledge of Care Home Insurance and Domiciliary Care Insurance, we ensure our clients have access to the tools and expertise you need to succeed in an ever-evolving sector. So, why not take advantage of our free 30-point Business Health Check, conducted by industry expert and Head of Customer Solutions, Simon van Os? All you need to do is complete this online form and he will be in touch to conduct this overarching audit of your business with you, in person, on the phone, or via MS Teams.

The Challenges of 2025
Staffing Pressures

Recruiting and retaining skilled staff remains a significant challenge. With rising employment costs due to statutory rate updates, providers must balance offering competitive wages with maintaining financial sustainability. The ongoing shortage of care staff further intensifies this issue, making it more difficult to attract and retain the necessary workforce to deliver high-quality care. We can assist you with recruitment, training and retention. Our in-house Recruitment Manager, Mathew Singleton is currently offering a free Recruitment Process Audit, to take advantage of this, simply fill in this online form. In addition, our Head of Customer Solutions, Simon van Os is offering a commentary Training & Development Audit and to gain his insight, again, all you need to do is complete this online form, and he will be in touch.

Regulatory Compliance

As you are aware, care businesses are under constant scrutiny from regulatory bodies, and staying compliant with the ever-changing laws is a constant challenge. Non-compliance can lead to penalties and damage trust with both employees and care recipients. Why not take advantage of our complimentary Pro-Active Risk Audit from our Risk & Claims Manager, Jade Concannon, all you need to do to register is complete this online form and she will be in touch to book you in for your bespoke audit.

Financial Pressures

Rising inflation, energy costs, and other operational expenses continue to strain care businesses. These financial pressures demand innovative strategies to manage costs, optimise resources, and ensure the long-term viability of care services. In response to this, our in-house financial expert, Andrew Cooper is offering a free Financial Protection Audit, so don't delay book in today, with this online form.

Employment Facts & Figures Reference Guide 2024/25

This Guide is a key resource, providing detailed updates on statutory rate changes. It enables care you to:

  • Plan Ahead: Stay informed of statutory rate changes and incorporate them into you financial planning.
  • Ensure Compliance: Avoid costly penalties by adhering to updated employment regulations.
  • Support Workforce Management: Foster trust and transparency with employees by demonstrating commitment to statutory obligations.

You can download the guide here

Along with the guide, our partner provides expert advice and tailored solutions to help you manage your HR and employment law responsibilities effectively, call us on 01273 424904 to discuss further on how they can help.

Our Commitment to Care Providers

At Quality Care Group, we go beyond providing risk management and insurance solutions. We actively collaborate with you to address your most pressing concerns. By leveraging our expertise and that of our trusted partners, we offer our clients:

  • Up-to-Date Information: Regular updates on statutory and regulatory changes to keep providers informed via our website, social media channels and newsletters.
  • Tailored Support: Customised solutions to help you navigate employment law and HR complexities.
  • Comprehensive Resources: Access to essential tools like the Employment Facts & Figures Reference Guide to stay ahead of industry requirements.
Looking Ahead

The care sector is vital to our communities, and at Quality Care Group, we are dedicated to empowering you to deliver exceptional care. With our support, we can help you overcome the challenges of 2025 and beyond. By partnering with us, we ensure you have the knowledge and tools you need to remain compliant, competitive, and confident.

If you would like to discuss any of the points raised in this article, please do not hesitate to reach out by calling us on 01273 424904.

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